San Joaquin IHSS Benefit Information


Minimum Work Requirement: You must work and be paid for a minimum of 60 hours per month for two consecutive months. (You must continue to meet the minimum work requirement to remain eligible.)

Correct Completion of Timecards: Your timesheet must be completed correctly, without alterations or whiteout, signed by both Provider and Recipient and reflect accurately the number of hours worked for that recipient for each day during the pay period.

Timesheet Deadline: To keep benefits and/or remain on the waitlist, correctly completed timesheets must be received in the mail at the Timesheet Processing Facility in Chico, CA by the 15th of each month for hours worked the previous month.


Enrollment in the health plan is dependent on county funding. If the health plan reaches the maximum, a waiting list will be established, and members will be added on a first come, first served basis.


You have two available options for medical coverage:

Kaiser Permanente Medical Benefits — Click HERE for Full Benefit Summary

  • Access to Kaiser Doctors and Facilities only
  • $20 Office Visit Copay
  • $10 Generic / $30 Brand Name Prescription Copay
  • $1000 Deductible for some services at Kaiser

INCLUDES Fidelity Supplemental Coverage — Click HERE for Full Benefit Summary

  • Supplemental coverage to assist payment of the $1,000 Kaiser deductible
  • Click HERE for Supplemental Claim Questionnaire form

The following dental coverage is included with your medical coverage:

United Health Care Dental Benefits – Click HERE for Full Benefit Summary

  • Access to United Health Care dentists only
  • No Copayment on many Diagnostic and Preventative Services
  • Set Copayments on Major Services


At this time, the benefits are available at a cost of $25 per month for Kaiser/Fidelity and United Health Care Dental which will be deducted from your paycheck once you are enrolled. These benefits are for IHSS providers only; they do NOT include spouse or dependent coverage.


For information regarding your eligibility for insurance please contact the Health Care Trust at 800-824-3316 OR Email; English, Spanish, Russian Speakers available; Monday-Friday 8:00am-5:00pm

  • Timesheet/Payroll – (800) 491-1996
  • SEIU Local 2015 – (855) 810-2015
  • Kaiser Permanente – (800) 464-4000
  • Fidelity Supplemental – (800) 767-6811
  • United Health Care – (800) 999-3367
  • Benefit Resource Inc. – (800) 473-9595
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