Medical Benefits
Kaiser Permanente
Through our 20 year relationship with Kaiser Permanente Labor and Trust division, we have developed a variety of plan options suitable to any employer. We offer over 40 different plan designs including Traditional HMO plans ranging from $5 to $40 co-pays, Multiple Deductible HMO Plans, and Consumer Driven Health Plans (HSAs).
Kaiser Permanente offers:
- Full hospitals offering centralized care
- Free Healthy Living classes and programs
- Web access allowing members to email their physicians, view test results, view medical records, place pharmacy orders, schedule or cancel appointments, and manage their health plans.
Contact Kaiser Permanente
Carrier Website: www.kp.org
Helpful Phone Numbers:
Member Services — (800) 464-4000
COBRA Direct Pay Department — (888) 236-4490
Deductible Service Team — (800) 390-3507
Blue Shield of California
Blue Shield of California is a California based not-for-profit health plan that has provided Californians with coverage for more than 70 years. It’s mission is to provide affordable access to high-quality care at an affordable price.
Blue Shield of California Offers:
- Our high-performance network, which is available in 26 California counties and includes more than 16,000 physicians committed to driving change through accountability, transparency, and aligned incentives.
- Optimized network solutions to accommodate the busy lifestyles of members, including:
- A telemedicine and telebehavioral health service that allows members to seek care 24/7/365 via telephone or secure video.
- Shield Concierge, our integrated service model for that combines the service of a dedicated clinical team with specialized Customer Care representatives to drive optimal engagement and one-on-one, personalized support to members.
- Value-added programs and services exclusively for members included at no additional charge, such as:
- Call the Car, a transportation service exclusively for eligible members who are recovering from serious illness.
- LifeSpring, a meal delivery service exclusively for eligible members who are experiencing serious illnesses.
- Wellvolution®, our newly revised lifestyle medicine offering that provides a structured yet personalized digital platform using best-in-class apps, evidence-based therapies, and member-centric design
Contact Blue Shield of California
Carrier Website: www.blueshieldca.com
Helpful Phone Numbers:
Customer Care – (855) 747-5800
Western Health Advantage
We now partner with Western Health Advantage (WHA) to offer affordable health plans with comprehensive benefits. WHA provides greater flexibility and choice, along with innovative wellness programs and services to keep you and your family healthy.
BROAD NETWORK WITH CONVENIENT ACCESS TO CARE
WHA members may choose between multiple medical groups, with exceptional physicians (and hospitals) from Hill Physicians Medical Group, Dignity Health’s Mercy Medical Group and Woodland Clinic, Meritage Medical Network, NorthBay Health, and Providence Medical Network
- Over 3,200 doctors and specialists
- Well-known and highly regarded hospitals nearby
- Expanded 24/7 virtual care options
BUILT-IN WELLNESS TO EVERY PLAN
WHA members deserve every opportunity to reach their health and wellness goals, so WHA plans help you live a healthy lifestyle, with programs including:
- Acupuncture/Chiropractic Care
- Nutritional Counseling
- Mental Health
- Diabetes Prevention, Management, and Reversal Programs
- Fitness Center and Lifestyle Coaching
- Discounts on Health & Wellness Products
- Hypertension Management
- Pregnancy and Postpartum Support
LOCAL SUPPORT & CONTACTS
WHA’s dedicated and knowledgeable Member Services team is available to answer questions about your health plan, or simply help you gain access to the right care for you and your family. As a regional health plan serving Northern California for over 25 years, Western Health Advantage is passionate about supporting the communities where our members live and work.
Contact Western Health Advantage
Carrier Website: westernhealth.com
Member Portal: westernhealth.com/login
Helpful Phone Numbers:
Members Services — (916) 563-2250 or (888) 563-2250
Sutter Health Plus
We have now partnered with Sutter Health Plus which is an HMO health plan affiliated with not-for-profit Sutter Health. They offer affordably priced health plans to individuals, families and employers in the greater Sacramento, Central Valley and Bay Area communities. The provider network includes many of Sutter Health’s nationally respected and recognized hospitals, physician organizations, surgery centers, outpatient lab sites, urgent care centers and other health care services.
Sutter Health Plus offers:
- Access to high quality Sutter Network
- Nearly 5,600 providers at 25 hospitals and campuses
- Affordably Priced Copayment, Deductible, and High Deductible Plans
- Convenience and Personal Attention from dedicated physicians
- Coordinated Patient Care
- My Health Online website & mobile application to make appointments, renew prescriptions, message your care team, and more
Contact Sutter Health Plus
Carrier Website: www.sutterhealthplus.org
Member Portal: shplus.org/memberportal
My Health Online: mho.sutterhealth.org
Helpful Phone Numbers:
Members Services — (855) 315-5800
UnitedHealthcare
As a recognized leader in the health and well-being industry, we have partnered with United Healthcare due to their commitment to the delivery of quality care and its continual improvement. United Healthcare’s nationwide network includes 654,000 physicians and health care professionals, 80,000 dentists and 5,127 hospitals. Our office currently offers multiple HMO and PPO plans to participating employers.
United Healthcare offers:
- National Network
- Online tools for members available on myUHC.com
- Twenty-four hours access to nurse advice
- Proactive care and disease management programs
- Minimized paperwork to allow doctors the freedom to concentrate on treating patients
Contact United Healthcare
Carrier Website: www.myuhc.com
Helpful Phone Numbers:
PPO Member Services — (800) 377-5154
HMO Member Services — (800) 624-8822
COBRA Member Services — (866) 747-0048
Chinese Community Health Plan
Chinese Community Health Plan (CCHP) offers a selection of affordable health benefit packages, with a variety of copayment and premium options, we have partnered with CCHP to provide an excellent alternative for employees who live or work in San Francisco.
Chinese Community Health Plan offers:
- Years of experience serving the Chinese community
- Over 160 bilingual, bicultural physicians and staff
- The Member Services Department is conveniently located in the heart of San Francisco’s Chinatown
- Worldwide emergency coverage
- Year round health education programs and seminars
- Disease management program to help patients maintain better control of their health
Contact Chinese Community Health Plan
Carrier Website: www.cchphmo.com
Helpful Phone Numbers:
Member Services — (415) 834-2118