San Bernardino IHSS Benefit Information


Minimum Work Requirement: You must work and be paid for a minimum of 80 hours per month for two consecutive months. (You must continue to meet the minimum work requirement to remain eligible.)

Correct Completion of Timecards: Your timesheet must be completed correctly, without alterations or whiteout, signed by both Provider and Recipient and reflect accurately the number of hours worked for that recipient for each day during the pay period.

Timesheet Deadline: To keep benefits and/or remain on the waitlist, correctly completed timesheets must be received in the mail at the Timesheet Processing Facility in Chico, CA by the 15th of each month for hours worked the previous month.


Enrollment in the health plan is dependent on county funding. If the health plan reaches the maximum, a wait list will be established, and members will be added on a first come, first served basis.


Kaiser Permanente Medical Benefits — Click HERE for Full Benefit Summary.

  • Access to Kaiser Permanente provider network
  • $20 Office Visit Copay
  • $10 Generic / $30 Brand Name Prescription Copay
  • $1,000 Deductible for some services

Blue Shield Custom Trio HMO — Click HERE for Full Benefit Summary in English or HERE for Full Benefit Summary in Spanish.

  • Access to Blue Shield Trio ACO HMO provider network
  • $20 Office Visit Copay
  • $10 Tier 1 / $30 Tier 2/ $50 Tier 3/ 20% up to $250 Tier 4 Prescription Copay
  • $1,000 Deductible for some services


At this time, the benefits are available at a cost of $60 per month which will be deducted from your paycheck once you are enrolled. These benefits are for IHSS Providers only; they do NOT include spouse or dependent coverage.


For information regarding your eligibility for insurance please contact the Health Care Trust at 800-824-3316 OR email; English, Spanish, Russian Speakers available; Monday-Friday 8:00am-5:00pm

  • Timesheet/Payroll – (866) 985-6322 Option 2
  • SEIU Local 2015 – (855) 810-2015
  • Kaiser Permanente – (800) 464-4000 or visit
  • Blue Shield Concierge – (855) 747-5800 or visit
  • For COBRA Information: Benefit Resource Inc.(COBRA) – (800) 473-9595